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Pharmacy > FAQs
 
Frequently Asked Questions (FAQs)
 

How can I request refills?
  • WRNMMC Automated Call-in Refill Line (24/7): (800) 377-1723 or (301) 295-5500
  • TRICARE Online Patient Portal
  • TRICARE Home Delivery
Does WRNMMC carry my medication?
  • Call us at (301) 295-2124.
What is the maximum quantity I can receive?
  • 90-day supply for most medications
  • Ask your doctor for a 90-day prescription to minimize trips to the pharmacy.
Can I return used syringes and sharps containers to the pharmacy?
Used needles and sharps containers cannot be returned to the pharmacy. However, they can be taken to the Central Distribution Department (CDD) in the basement of Building 9, near Cafe 8901. This is also where new sharps containers can be picked up.

Where can I pick up refills?
Refills may be scheduled for pick up at the following locations (please allow 3 business days for processing):
  • Walter Reed National Military Medical Center
  • Malcolm Grow Medical Clinics and Surgery Center
  • Naval Health Clinic Annapolis
  • Joint Base Anacostia-Bolling Clinic
  • Branch Health Clinic Dahlgren
  • Fort Belvoir Community Hospital
  • Branch Health Clinic Indian Head
  • Naval Health Clinic Lakehurst
  • Naval Health Clinic Patuxent River
  • Naval Health Clinic Quantico
  • Naval Health Clinic Washington Navy Yard
How should I dispose of unused or unwanted medication?
Learn more from the FDA.

What are some of WRNMMC's pharmacy policies?
New telephone-ordered prescriptions are not accepted. Faxed prescriptions are accepted only at the NEX Pharmacy. Electronic signatures on paper prescriptions are accepted only for non-controlled substances. Valid prescriptions will be filled following quantity restrictions and refill limitations.

Non-controlled medications (e.g. for high blood pressure, diabetes, cholesterol, etc.) - A prescription for a non-controlled medication may only be filled within 1 year of the date originally written. Refills of these prescriptions are available within 1 year of the original prescription date and only if authorized by the prescriber.

Schedule III, IV, and V medications (e.g. for mild to moderate pain, sleep, etc.) - A prescription for a controlled substance classified in DEA Schedule III, IV, or V may be filled within 6 months of the date originally written. These prescriptions may be refilled up to five times within a 6-month period from the date originally written, only if authorized by the prescriber.

Schedule II medications (e.g. for severe pain, ADHD, etc.) - A prescription for a controlled substance classified as a DEA Schedule II shall be filled within 30 days of the date originally written.

Please contact the Pharmacy Department for further information or to suggest additional FAQs.

Contact

Navy Exchange (NEX) Pharmacy 

Location
NEX - Building: 82 Floor: 1

Phone
(301) 295-2123

Hours of Operation
Monday thru Saturday: 9:00AM - 5:30PM
Sunday: 10:00AM - 5:30PM
OPEN all Federal Holidays except Thanksgiving & Christmas


Arrowhead Building Pharmacy

Location
Building: 9 Floor: 2

Phone
(301) 319-3436

Hours of Operation
Monday thru Friday: 7:30AM - 8:30PM 
Closed Saturday, Sunday and all Federal Holidays

Peak Times
Weekdays from 10:00AM to 2:00PM and 4:00PM to 5:30PM, with the busiest days on Monday, Tuesday, and the day before and after a three day weekend.


America Building Pharmacy

Location
Building: 19 Floor: 1

Phone
(301) 319-3436

Hours of Operation
Monday thru Friday:
7:00AM - 6:00PM
Closed Saturday, Sunday and all Federal Holidays

Peak Times
Weekdays from 10:00AM to 4:00PM, with the busiest days on Monday, Tuesday, and the day before and after a three day weekend.

 
Pharmacy Administrative Offices 

Location
Building: 9 Floor: 2

Phone
(301) 295-2113

Hours of Operation
Monday thru Friday: 7:30AM - 4:00PM
Closed Saturday, Sunday and all Federal Holidays