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Pharmacy > FAQs
Frequently Asked Questions (FAQs)

Save time waiting on the phone for an answer. Check here for the answers to your questions. Are there other questions that could be answered here? If so, please contact us.

How can I request refills?
  • AudioCARE phone system at 1-800-377-1723 or 301-295-5500
  • Online Pharmacy Refill form
  • TRICARE Mail Order Pharmacy
Does WRNMMC carry my medication?
  • Use the WRNMMC Formulary Search Tool.
  • Or call us at 301-295-2124.
What quantity can I receive?
  • 90-day maximum supply.
  • Ask your doctors for 90-day prescriptions to minimize pharmacy trips.
Can I return used syringes and sharps containers to the pharmacy?
Used needles and sharps containers cannot be accepted at the pharmacy. They must be taken to the Central Distribution Department (CDD) in the basement of bldg. 9, near the Galley. This is also where new sharps containers can be picked up.

Where can I pick up refills?
When you call-in or use our Online form you can request to have your refills sent to one of the sites below. Please note the time required to have refills filled:
72 hours for refills requested for:
  • Bethesda Drive-thru Pharmacy
  • Bethesda Main Pharmacy
  • Andrews
  • Annapolis Pharmacy
  • Bolling
  • Dahlgren Pharmacy
  • Dewitt
  • Indian Head Pharmacy
  • Lakehurst Pharmacy
  • Patuxent River
  • Quantico
  • Washington Navy Yard
How to dispose of unwanted medication?
Please use this link...

What are some of WRNMMC's pharmacy policies?
While state law may allow for less stringent control, the following are WRNMMC's Pharmacy policies. Valid prescriptions will be filled following quantity restrictions and refill limitations. Faxed and telephone-ordered prescriptions will not be accepted. Electronic signatures on paper prescriptions are accepted only for non-controlled substances.

Non-controlled medications (e.g. for high blood pressure, diabetes, cholesterol, etc.) - A prescription for a non-controlled medication may only be filled within 1 year of the date originally written. These prescriptions may be refilled, if authorized by the prescriber, up to 12 months from the date originally written.

Schedule III, IV, and V medications (e.g. for mild to moderate pain, sleep, etc.) - - A prescription for a controlled substance classified in DEA Schedule III, IV, or V may be filled within 6 months of the date originally written. These prescriptions may be refilled, if authorized by the prescriber, up to five times within a 6-month period from the date originally written.

Schedule II medications (e.g. for severe pain, ADHD, etc.) - A prescription for a controlled substance classified as a DEA Schedule II shall be filled within 30 days of the date originally written.

If needed, please contact the pharmacy department for further information as above.