Pharmacy

Pharmacy services are one of the most popular benefits for our customers. Beneficiaries may obtain medications at the WRNMMC Pharmacies at no cost. In addition to obtaining medications from the WRNMMC Pharmacy, this benefit now includes the TRICARE Mail-Order Pharmacy (TMOP) and the TRICARE Retail Pharmacy network (TRRx) that may require a small copay. WRNMMC uses an automated, robotic system to refill prescriptions. This technology guides pharmacy staff at each step in the prescription filling process, minimizing the potential for human error. It uses bar code technology to reduce wait times and ensure medication-dispensing accuracy. The pharmacy processes approximately 65,000 prescriptions each month. Due to the volume of pharmacy visitors each day, please take a moment to become familiar with the established procedures and routines. Simple measures such as using the automated call-in refill service, taking the appropriate ticket at the pharmacy, and having identification card readily available will minimize delays and keep operations moving as quickly and efficiently as possible.

Description
We strive to improve pharmaceutical care by providing expert care and innovative solutions in pharmacy.

Services:

• Inpatient
  • provides comprehensive pharmaceutical care through integrated drug distribution, patient counseling and teaching.
• Outpatient:
  • provides pharmaceutical care to active duty, retiree, and their dependent(s)
• Clinical:
  • provides in depth medication therapy management

Order Prescriptions
Mail Order Program
Online Refills (NAVY)
Online Refills (ARMY)
Prescription Refills (call 24/7) : 1 (800) 377-1723

The Main Pharmacy/Arrowhead Pharmacy is located in Building 9 on the second floor. Hours of operation are from 0730 to 2030.  (Monday thru Friday) and Saturdays from 0800 to 1600 The Pharmacy is closed Sunday and all Federal Holidays. Peak business hours are on weekdays from 1000 to 1400 and 1600 to 1730, with the busiest days being Monday, Tuesday, and the day before and after a three day weekend. This pharmacy also provides executive health, emergency room and discharge pharmacy services.

The America Pharmacy is located in the America Building (Building 19) on the first floor. Hours of operation are from 0700 to 1800. (Monday thru Friday). The pharmacy is closed Saturday, Sunday and all Federal Holidays. Peak business hours are on weekdays from 1000 to 1600, with the busiest days being Monday, Tuesday, and the day before and after a three-day weekend.

WRNMMC Satellite Pharmacy
(Drive-Through Refill Service)
For added convenience, patients can call in refill prescriptions for pick-up at WRNMMC Satellite Pharmacy. The drivethrough pharmacy, located between the Navy Lodge and Child Development Center, allows our beneficiaries to receive medication refills without leaving the vehicle. Refills must be requested 3 days prior to pick-up at 1-800-377-1723 or online at www.bethesda.med.navy.mil/refill. Hours of operation are from 0800 to 1800. Monday through Friday and Saturdays from 0800 to 1200. The Satellite Pharmacy is closed Sundays and all federal holidays.