Patients & Visitors > CommandDutyOffice
Command Duty Office

24-Hour help.
Information, directions, personnel locator.

For non-military help during business hours - visit or call the Customer Service Desk in Bldg 9, 1st floor (Outpatient Center), (301) 295-4000, 1(800) 526-7101.

Newly-arrived military members - check-in here after Manpower Management's business hours.

Medical Evacuation (MEDEVAC)

MEDEVAC travel can be tough...we know. Unscheduled detours, layovers, and those ever-so-comfortable seats on the C-141.
Local Weather, Bethesda, MD.

The 89 Aeromedical Staging Flight (ASF) at Andrews Air Force Base coordinates flights into the National Capital Area for Malcolm Grow Medical Center (Andrews AFB), Walter Reed Army Medical Center, and Walter Reed National Military Medical Center (Bethesda).


Building: 10 Floor: 1 Room: Lobby

Enter front entrance of main hospital, Bldg 10. Command Duty Office on left of lobby.

Or, from Visitors' Garage, Bldg 55, enter Outpatient Center, Bldg 9. Turn left at escalators.

Walk through waiting area, passing Pediatrics on left, and continue through short corridor that opens into hospital lobby.

Command Duty Office on opposite side of lobby.

Main: (301) 295-4611
DSN: 295-4611
Toll-free : 1 (800) 526-7101

Patient Administration (support & access) :
(301) 295-2126/2139/6606

Appointment Call Center :
1(866)-NAVY MED (628-9633)

Medevac Office
Building: 10 Floor: 1

Please ask at Patient Administration Desk next to the Command Duty Office.

Main: (301) 295-2620
DSN: 295-2620

Hours of Operation
After hours call CDO's Desk.
Monday thru Friday
0730 - 1600